Secure Remote Windows Repair
Windows problems slowing you down? Get instant expert help without leaving your home or office. Tech Mike offers secure, efficient online PC support that resolves issues quickly while you watch.
- Bank-level security with encrypted connections
- Average session time: 45 minutes to resolution
- Fixes 90% of Windows issues remotely
- Available 24/7 for emergency support
Our Simple Remote Repair Process
1. Connect
Easily initiate a secure connection using our trusted remote access software. We provide clear, step-by-step instructions. No complex installations required.
2. Diagnose
Our certified technicians remotely assess your system's issues, explaining findings in plain English. Your interaction is key and fully transparent.
3. Fix
We apply the necessary solutions to resolve your Windows problems, often while you watch. We confirm everything is working correctly before ending the session.
Your Security Is Our Priority
256-bit AES Encryption
All remote sessions are protected with industry-leading 256-bit Advanced Encryption Standard (AES), ensuring your data remains private and secure against unauthorized access.
Permission-Based Access
We only access your computer with your explicit permission. You see everything we do, and you can revoke access or terminate the session at any time. No background installations without consent.
Session Recording & Audit Logs
For your peace of mind and quality assurance, every remote session is optionally recorded and detailed audit logs are maintained, providing a clear history of all actions taken.
Strict Privacy Protection
Tech Mike adheres to rigorous privacy policies. Your personal files and data are never accessed unnecessarily, and we guarantee confidentiality throughout the repair process.
Problems We Can Fix Remotely
From frustrating errors to sluggish performance, our virtual support covers a wide range of common Windows issues, helping you get back to work or play faster.
Virus & Malware Removal
Thorough scanning, identification, and removal of malicious software to restore your system's integrity.
Software Errors & Crashes
Diagnose and resolve persistent application malfunctions, system errors, and unexpected program closures.
Performance Optimization
Boost your PC's speed and responsiveness by cleaning junk files, optimizing startup, and fine-tuning settings.
Windows Update Fixes
Troubleshoot failed updates, resolve installation loops, and ensure your operating system is current and secure.
Driver & Device Conflicts
Resolve issues with malfunctioning hardware drivers, peripheral connectivity, and device recognition problems.
Network & Connectivity Issues
Diagnose and fix Wi-Fi connection drops, internet browser problems, and local network access difficulties.
Flexible Remote Service Options
Choose the plan that best fits your needs, whether it's a one-time fix or ongoing support. Transparent pricing, no hidden fees.
Per-Issue Fix
$79/issue
Ideal for single, specific problems like virus removal or a software error.
- Diagnosis & Repair
- One-time Problem Resolution
- 7-Day Follow-up Support
Standard Package
$129/session
Comprehensive support for multiple issues or a complete system tune-up.
- Diagnosis & Multiple Repairs
- Performance Optimization
- 30-Day Follow-up Support
Emergency Support
$179/hr
Immediate assistance for critical system failures, available 24/7.
- Priority Response
- Critical Issue Resolution
- Post-repair Consultation
All services backed by a 30-day money-back guarantee if the issue persists.
Remote Repair Success Stories
Sarah M.
Small Business Owner, Seattle
"My accounting software crashed right before payroll. Tech Mike responded immediately and fixed it remotely within an hour. They saved my week! The technician was incredibly professional and explained everything."
David R.
Remote IT Professional, Denver
"I had a persistent Blue Screen of Death issue that other services couldn't crack. Tech Mike's remote team diagnosed a complex driver conflict and resolved it. Truly expert-level service without leaving my home office."
Emily W.
Student & Gamer, Austin
"My gaming PC was infected with adware, making it unusable. Tech Mike cleaned it up incredibly fast. I appreciated that they showed me what they were doing and secured my system against future threats. 10/10."